1. Introduction
Vibrant Gold Trading LLC (“we”, “our”, or “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, or interact with us. By using our platform, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
Name, email address, phone number, date of birth, and identification details during KYC verification.
Details about your orders, payments, and transaction history.
IP address, device information, browser type, and usage data through cookies and similar technologies.
Any additional information you provide when contacting our support team or participating in surveys or promotions.
3. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders.
- To verify your identity and comply with legal and regulatory requirements (KYC, AML, CFT).
- To communicate with you about your account, orders, and important updates.
- To improve our website, products, and services.
- To prevent fraud, money laundering, and other illegal activities.
- To comply with applicable laws and regulations.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
5. Sharing Your Information
We do not sell your personal information. We may share your information with:
Trusted third parties who help us operate our business (e.g., payment processors, shipping partners, cloud providers).
When required by law or to comply with regulatory obligations.
In connection with compliance, fraud prevention, or service delivery.
When necessary to protect our rights, prevent fraud, or respond to legal requests.
6. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
7. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise your rights, please contact us using the details below.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us: